Sutphen East has a mission to provide the highest quality fire fighting apparatus available. Innovation, reliability, quality and safety are our means to this goal. At Sutphen East we recognize that a satisfied customer is the most important factor leading to continued growth and success. We shall continually strive to improve customer satisfaction by evaluating our customer's needs and attempting to exceed their expectations. We will treat all Customers fairly and honestly by promoting a relationship of trust. Service excellence to our customer is at the center of our focus, be it sales, preventive maintenance or service repairs. We shall continue to push to be a leader in our industry in the areas of quality and technology.

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